Administrative Coordinator

Furniture Friends is a ministry that provides free furniture for international students at the University of Arkansas and resettled Refugees in our area. We receive furniture donations from the community, furniture stores, and businesses. We then partner with church groups and other believers to help us deliver items to families while making relational connections that open doors for us to share the hope of Christ with peoples from all over the world. Most students and refugees are coming from the 10/40 window area of the world (most unreached areas with the gospel). We served 360+ international families last year. We are in need of more ministry team members to help us on the furniture (business) side and the ministry engagement (relational side).

This role serves as the primary point of contact for all incoming communications to Furniture Friends—whether via email, website, text message, phone, or online forms. The individual in this position is responsible for responding promptly or directing inquiries to the appropriate team member. In addition, this role takes initiative in coordinating services for international students and refugee families, including furniture deliveries, grocery store visits, and other support efforts. It also maintains the database systems, email lists, and volunteer communication. As a key part of daily operations, this position works closely with all members of the Furniture Friends team and plays a vital role in ensuring smooth and effective work and ministry. This role is also responsible for being present at all team meetings, being part of Saturday Serve Days (when they happen), and taking initiative to solve problems and find answers in order to help internationals the best way possible.

Essential Duties and Responsibilities:

Monitor all communication channels daily

Communicate with international friends we serve and our volunteers

Maintain database system, email lists, volunteer lists, and more

Coordinate furniture delivery details with international students and refugee families in preparation for Serve Days (Serve days happen on most Saturdays)

Help coordinate events as needed (Serve Days, special events, etc)

Send pre-serve day info emails, follow-up info emails, and thank you emails or cards

Respond to online form inquiries

Communicate with churches and church groups that volunteer with Furniture Friends

Coordinate with pick-up volunteers for donation pick-ups & deliveries as needed throughout the week

Attend weekly team meetings

Invest time regularly with at least one international friend you’ve connected with through FF

Attend a local church and pursue continual growth in your faith